What happens if I break a glass?
We will replace your first glass free of charge for up to six months from purchase. Extra glasses can be purchased in the shop – just select which symbol you require from the drop-down menu.
Why can’t I use tap water?
By using boiled water that has been left to cool the sound of the glasses will stay crystal clear. If water is used straight from the tap the sound will go dead after a while. You are welcome to try other liquids like wine and champagne.